Delivery policy

1. Introduction

This Delivery Policy explains the shipping options, costs, and estimated delivery times for purchases from Rivelle Outlet (www.rivelleoutlet.com).

2. Shipping Options

We offer the following delivery methods within the United Kingdom:

  • Priority Shipping (1–2 days): £4.90 per order.

  • Standard Shipping (3–5 days):

    • Orders below £85.00: £2.90

    • Orders of £85.00 or more: Free shipping

3. Order Processing

All orders are processed within 1 business day. You will receive an email confirmation once your order has been dispatched, including tracking information if applicable.

4. Delivery Times

Delivery times are estimated from the date of dispatch:

  • Priority Shipping: 1–2 business days

  • Standard Shipping: 3–5 business days

Please note that delivery times may vary due to courier delays or events outside our control.

5. Shipping Restrictions

Currently, we only ship to addresses within the United Kingdom. We do not offer international shipping at this time.

6. Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at support@rivelleoutlet.com. We will assist you with a replacement or refund where applicable.

7. Contact

For any questions about delivery or shipping, please contact us:

Email: support@rivelleoutlet.com
Response time: within 48 business hours.
Support is provided exclusively online.

Last updated: 03/09/2025