Privacy policy
1. Introduction
This privacy policy explains how Rivelle Outlet (www.rivelleoutlet.com) collects, uses, and protects your personal data when you visit our website or use our services, in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
We are committed to safeguarding your personal data and ensuring your privacy is protected.
2. Access Data
When you visit our website, certain technical information is automatically collected by our servers (e.g., IP address, browser type, date and time of access, and pages visited). This data is used solely for security, website optimisation, and statistical purposes.
3. Cookies
We use cookies and similar technologies to make our website easier to use, analyse performance, and personalise content. You can disable cookies in your browser settings, but please note this may affect functionality.
4. Processing of Personal Data
We only collect and process personal data where necessary for providing our services. This may include:
- Order Data: Name, delivery and billing address, email, telephone number, and payment details. These are used to process and deliver your order.
- Payment Data: Processed securely via trusted payment providers. We do not store full card details.
- Customer Support: If you contact us, we collect the data necessary to respond to your enquiry.
Your data may be shared with third-party service providers (e.g., logistics partners, payment processors) only where required to fulfil your order.
5. Social Media
If you choose to share content via social media platforms (e.g., Facebook, Instagram), these providers may collect data in accordance with their own privacy policies. We do not control such data collection.
6. Marketing Communications
If you opt in, we may send you newsletters and promotional emails. You can withdraw consent and unsubscribe at any time using the link provided in our emails.
7. Your Rights
Under UK and EU data protection law, you have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time.
To exercise your rights, please contact us at support@rivelleoutlet.com. We aim to respond within 48 business hours.
8. Data Retention
We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymised.
9. External Links
Our website may include links to external websites. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies.
10. Contact
If you have any questions about this privacy policy or how your data is handled, please contact us:
Email: support@rivelleoutlet.com
Response time: within 48 business hours.
Support is provided exclusively online.
Last updated: 03/09/2025
