Terms of use

1. Introduction

These Terms of Use govern your use of the website Rivelle Outlet (www.rivelleoutlet.com). By accessing or using our website, you agree to be bound by these terms. If you do not agree, you must not use our website or services.

2. Eligibility

You must be at least 18 years old to use our website and make purchases. By placing an order, you confirm that you meet this requirement.

3. Account Registration

To access certain features, you may need to create an account. You are responsible for keeping your login details secure and for all activities under your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Orders and Contract

All orders placed through our website are subject to acceptance. A contract is formed only once you receive a confirmation email from us. We reserve the right to refuse or cancel any order if products are unavailable, payment cannot be processed, or fraudulent activity is suspected.

5. Pricing and Payment

All prices are listed in GBP (£) and include applicable VAT, unless otherwise stated. We accept payment via secure third-party providers. By submitting your payment details, you confirm you are authorised to use the chosen payment method.

6. Delivery

We aim to dispatch orders promptly. Delivery times and costs are provided at checkout. We are not responsible for delays caused by courier services or events beyond our control.

7. Returns and Refunds

You have the right to cancel your order within 14 days of receiving your items, in accordance with UK consumer law. Returned items must be unused, in original condition, and with all tags attached. Please see our Returns Policy for detailed instructions.

8. Use of Website

You agree not to misuse our website, including but not limited to: introducing viruses, attempting to gain unauthorised access, or interfering with the site’s functionality. We may restrict access or take legal action if misuse occurs.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, and trademarks, is the property of Rivelle Outlet or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written consent.

10. Limitation of Liability

While we strive to keep information accurate and services reliable, we do not guarantee the website will always be error-free or uninterrupted. To the fullest extent permitted by law, Rivelle Outlet is not liable for any damages arising from the use of our website or services.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites and recommend reviewing their terms of use separately.

12. Changes to Terms

We may update these Terms of Use from time to time. Any significant changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions regarding these Terms of Use, please contact us:

Email: support@rivelleoutlet.com
Response time: within 48 business hours.
Support is provided exclusively online.

Last updated: 03/09/2025